HBS IT prides itself on delivering service that generates high community satisfaction. To achieve this, the team continually takes in feedback to ensure our offerings are aligned to our customers’ ...
If you’re part of the HBS community, you’ve undoubtedly interacted a time or two with Technology Support Services (TSS). TSS is IT’s first line of service for students, faculty, staff, and even guests ...
If you used NTS IT Care to help you with a tech support issue, a check for nearly $1,000 might be showing up in your mailbox soon. The Federal Trade Commission (FTC) recently went after another tech ...
Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...
Media Services can connect students with quarterly laptop rentals to ensure students have the tools necessary to succeed in their coursework, research and virtual learning environments. Gaining Access ...